Privacy Policy

Zen Resorts Co., Ltd., which operates Zenagi, protects personal information entrusted to us by customers, business partners, and applicants for employment (hereinafter referred to as “customers, etc.”) and uses it appropriately. We have established this policy and will strictly adhere to it.

○ This policy aims to protect the personal information of customers, etc.

○ We will manage the information entrusted to us by our customers appropriately and carefully, and take necessary and rational safety management measures to prevent the risk of leakage, loss, misuse, falsification, and unauthorized access. In addition, when providing using communication means, we will strive to ensure security by security technology such as SSL (Secure Socket Layer) encrypted communication as necessary in preparation for interception by a third party during communication. ..

○ In order to improve the quality of our services and to improve the convenience of our customers, we may outsource part of the handling of the information entrusted to us by our customers to an external contractor. We will instruct and supervise proper management.

○ The information we receive from our customers is the name, address, telephone number, email address, date of birth, gender, information entered by the customer in the input form specified by the company, and entered by our staff according to the instructions of the customer. It shall include the information and other matters that are indispensable for the provision of services and transactions. In addition, we include information on customers, etc. that we have legally obtained from customers by users, introducers, mediation companies, business partners, reception companies for packaged products, etc., and provided with legitimate authority.

○ Includes information we collect when browsing our website. Terminal information, log information, cookies and anonymous IDs, location information, IP addresses and individual identification information, etc.

○ We will use the information we receive from our customers for the following purposes.

(1) To contact the customer by confirming the reservation, etc.
(2) To provide services, products and information to customers
(3) To carry out marketing activities
(4) To analyze for the improvement of services and products
(5) To send a questionnaire to further improve our service
(6) To provide company information regarding recruitment, contact and manage various recruitment events and recruitment selection
(7) To request compliance with the terms and conditions of use of services provided through our website and mobile site
(8) To protect the services and customers provided through our website and mobile site
(9) For the purpose of use separately specified or announced to the customer
○ Name, age, date of birth, address, telephone number, email address, various documents (resume, work history, etc.) of those who wish to hire. Other information can be easily collated. Includes those that would allow you to identify a particular individual.

○ Please note that various documents (resume, work history, etc.) submitted by applicants for employment will not be returned unless requested in advance.

○ We will not disclose or provide personal information of customers, etc. to third parties except in the following cases.

(1) With the consent of the customer, etc.
(2) When disclosure or provision is required based on laws and regulations
(3) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the customer, etc.
(4) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of customers, etc.
(5) When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and the affairs are carried out with the consent of the person. When there is a risk of trouble
(6) When disclosing or providing to a business consignee to the extent necessary when providing services to customers, etc.
○ We will comply with personal information-related laws and regulations and related guidelines in order to ensure the protection of personal information.

○ Our company respects the rights of customers, etc., and when there is a request for disclosure, correction, or suspension of use of the personal information of the customer, etc., we will verify the identity and respond within a reasonable and necessary range. I will do it.

○ We may review the operation regarding the handling of user information as appropriate and change this policy as necessary. If we change it, we will publish this policy on this website. The changed privacy policy shall take effect from the time it is posted on this website.

○ For opinions, questions, and inquiries regarding the handling of information, please contact the following window.


Preah Soramarith-Kosamak National Park (Kirirom), Phnom Srouch District, Kampong Speu Province, Kingdom Of Cambodia., 46, Traeng Trayueng